FAQ's

Frequently Asked Questions

Find quick answers to common questions about our apartments, amenities, check-in process, location, and more to ensure a smooth and enjoyable stay in London.

1. What Amenities Are Included Onsite?

Each apartment includes a fully equipped kitchen, fresh linens, toiletries, smart TV and Wi-Fi.

Parking may be available depending on the property. Please check the property description for details.

Check-in is smooth and flexible. You’ll receive clear instructions with access details prior to arrival for a hassle-free, self-service entry experience.

Unfortunately, pets are not permitted in our apartments to maintain cleanliness and ensure comfort for all future guests, including those with allergies.

Many of our properties are conveniently located near public transport stations. Please refer to the property description for specific details, and feel free to contact us if you need any further clarification.

6. Is There A Cleaning Service?

Yes, we offer complimentary cleaning for longer stays. Fresh towels and linens are provided, with additional cleaning available upon request for extra convenience.

Absolutely! Our apartments are perfect for relocations or extended business stays. Discounts and flexible terms are available for long-term guests upon request.

Yes, all our properties include high-speed, unlimited Wi-Fi at no extra cost, so you can work, stream, or browse comfortably throughout your stay.

Yes, our apartments are family-friendly. We provide spacious living areas and amenities suitable for children, making your family’s London visit comfortable and easy.

Early check-in or late check-out may be possible depending on availability. Please contact us in advance to arrange this. Additional fees may apply.